Frequently Asked Questions

  1. What is No1 Hairband NIG? A: No1 Hairband NIG is an online hair care accessories boutique offering a wide range of beautifully designed hairbands, headwraps, and bonnets made with contemporary and African prints.

  2. What sets No1 Hairband NIG apart from other hair accessory brands? A: No1 Hairband NIG focuses on both style and functionality, providing hair accessories that protect and improve hair health while adding a touch of flair to your look.

  3. Are your products suitable for all ages? A: Yes, our hair accessories are available for both adults and children, catering to everyone’s hair care needs.

  4. How do I place an order? A: Placing an order is easy. Simply add your desired items to the cart, proceed to checkout, and follow the instructions to complete your purchase.

  5. How long does it take to receive my order? A: We make every effort to deliver your order within the estimated timeframe. Delivery times may vary based on your location and shipping method.

  6. What is your return policy? A: We offer a 10 days return policy for unused and undamaged products. Please refer to our Returns & Refunds Policy for detailed instructions.

  7. Do you ship internationally? A: Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary based on the destination.

  8. Can I track my order? A: Yes, once your order is shipped, we will provide you with a tracking number to monitor the delivery status.

  9. How do I care for my hair accessories? A: Care instructions are provided with each product. Generally, we recommend gentle hand washing and air-drying to maintain the quality and longevity of your hair accessories.

  10. Do you offer wholesale or bulk purchasing options? A: Yes, we offer wholesale options for bulk purchases. Please visit No1 HairBand Wholesale Market 2.0 for more information.

  11. How can I contact customer support? A: For any inquiries or assistance, you can reach our customer support team at hairbandnig@gmail.com or 08139230482.

Feel free to reach out if you have any other questions not covered in this FAQ. We are here to assist you in every step of your hair accessories journey!

Last updated: 28/07/2023